Duplicating agent schedules

Plan requirement

Subscription Any plan
Also required Workforce Management
Access Admin

Copying a shift pattern to another person or another week. How most schedule building actually happens.

Duplicate it

  1. Select the shifts to copy.
  2. Choose the target: another person, another week, another period.
  3. Paste.
  4. Check time off and availability in the target period.

Copy the week, then adjust

Most weeks resemble the last one. Copying and correcting is far faster than generating from nothing, and it keeps patterns consistent for the people working them.

Check time off in the target period

The step people skip. Copying a week onto a week where somebody has approved leave schedules them anyway, and the conflict is not always flagged.

Look at approved absence before pasting, every time.

Watch holidays

Copying a normal week onto a week with a public holiday staffs a day nobody is working. Same class of error, same check.

Copying between people

Useful when somebody joins a team and should work the same pattern as their colleagues. Confirm their contracted hours match, because a pattern copied onto somebody part-time is wrong in a way that looks fine.

Consistency is a feature

People prefer a predictable pattern to an optimised one that changes weekly. Duplicating supports that, and it is one of the few places where the easy path is also the humane one.

Review coverage after

A copied week was built against a different forecast. Check it against this period's demand rather than assuming last week's answer still fits.

See also

Was this article helpful?

0

Still stuck?

Our support team will take a look with you.

Comments

0 comments

Article is closed for comments.