DATE: March 30, 2017
START TIME: 18:00 PDT / 01:00 UTC / 09:00 SGT
END TIME: 19:00 PDT / 02:00 UTC / 10:00 SGT
IMPACT: The real-time monitor dashboard in the Chat product will be unavailable for a window of 5-10 minutes. Metrics on the monitor may take up to 30 minutes to reflect accurate data after this brief period of unavailability.
Customers can use the visitor list to monitor Chat activity during this time. Customers will still be able to chat as normal during this maintenance window.
For the latest version read the article on the Zendesk Help Center.