18:40 UTC | 11:40 PT
There was an event reported by our DDOS mitigation provider. We are currently working with them to better understand the scope and impact.
18:33 UTC | 11:33 PT
We are seeing improvements in availability for our Pod 6 customers. We are continuing to monitor the situation and will update.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.
For the latest version read the article on the Zendesk Help Center.