Wildix for Zendesk requires API access to your account. During the Early Access Program this is done using a API key.
To generate an API token
- Click the Admin icon () in the sidebar, then select Channels > API.
- Click the Settings tab, and make sure Token Access is enabled.
- Click the + button to the right of Active API Tokens.
- Optionally, enter a description under API Token Description. The token is generated, and displayed for you:
- Copy the token, and paste it somewhere secure. Once you close this window, the full token will never be displayed again.
- Click Save to return to the API page. A truncated version of the token is displayed: