When you have an issue with a web application, one of the most common troubleshooting suggestions is to clear your cache and cookies. This may sound like a "trying to turn it on and off again" solution, but it is not. Clearing your cache and cookies is not only an important troubleshooting step, but in many cases this method actually solved the problem.
What is your cache and why should I clear it?
Browsers store small pieces of website and personal information on your computers so webpages and components can load quicker then next time you visit that website. Our solutions often also use these abilities to deliver you the best possible performance.
If you follow the updates, you can see that our vendors and our teams are working constantly to fix, improve and add new features to the solutions. Because of this constant progress, your cache and cookies can become outdated quickly. With this outdated information, issues can occur and you can see unwanted behavior.
How can I clear my cache?
Browsers are constantly updating. To ensure you're getting the latest information, use the following links to view the browser-specific methods to clear your cache and cookies.