Submit a request – pluscloud Help Center

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If multiple agents/licenses are required or when Automate User Provisioning is being implemented (so only licenses are needed), your request for bulk expansion can be requested <a href="https://help.pluscloud.nl/hc/requests/new?ticket_form_id=360001645240">here</a>.(optional)

Type of Request(optional)

Account

Enter the domain of your account (yourcompany.zendesk.com or yourcompany.wildixin.com)

Request Type

Select the product category

In case of multiple products, select multiple options in the dropdown.

C - Exclude Integromat Product(optional)

{{field_modifier id="1900000511874" exclude="product_selector_integromat"}}

I would like to reuse/rename the current user account (not recommended)(optional)

If turned off, we will remove the user who is indicated to be replaced. For reporting consistency and GDPR purposed, this is recommended, especially if someone is leaving your company.

On which date do you want us to process this request?(optional)

Please note, requests outside our business days might be processed on a later date. Requests are processed based on your Service Level Agreement.

Details about your new user(optional)

Name

Full name of the user

E-Mail

E-Mail address of the user

Desired Extension Number (Wildix only)(optional)

Desired Extension number of the user, mostly three or four numbers - If the Extension Number is not available, our team will pick a sequential Extension Number.

Details about the user that has to be removed or replaced(optional)

E-Mail address of the user that has to be removed or replaced

E-Mail address of the user that will be removed or replaced based on your Request Type.

Special Instructions(optional)

Please describe any special instructions such as adding the user to specific groups or giving the user specific permissions. Please do not enter instructions to add multiple agents, in case of a bulk change please submit a request on <a href="https://help.pluscloud.nl/hc/requests/new?ticket_form_id=360001645240">this form</a>.(optional)

Description

Subject: Ticket Form(optional)

Subject

I hereby approve to automatically request a new Seat in case I have insufficient licenses available on my account and I'm authorised to do so.

Attachments(optional)

Add file or drop files here