As your Zendesk Partner pluscloud is actively maintaining our account. To ensure our team can act quickly and can monitor specific events in the right way we utilize the Zendesk API to optimize our work and deliver you the best possible service. In your account you will likely find an API key dedicated to pluscloud or your Administrator account is authorized via oAuth to provide our team with the right access. If you have any questions about this API connection, please reach out to your contact at pluscloud, and we'd be happy to tell you more about it.
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