Plan requirement
| Subscription | Any plan |
| Also required | Workforce Management |
| Access | Agent |
Shortcuts for the schedule editor, which is where the work is repetitive enough for them to matter.
Where they help
Building a schedule means the same handful of actions hundreds of times: select a shift, copy it, move it, undo. That is exactly the work shortcuts are for.
Elsewhere in the product they matter much less.
The ones worth learning
- Copy and paste a shift, which is most of building a week.
- Undo and redo. Scheduling is trial and error, and undo is what makes experimenting safe.
- Select multiple shifts, for changing a group at once.
- Move between days, without reaching for the mouse.
Find the current list in the product
Shortcuts change as the product develops, so the list in the interface is the reliable one. It is usually behind a help or keyboard icon in the scheduler.
Learn undo first
Scheduling involves trying an arrangement, disliking it, and going back. Knowing undo works reliably changes how freely you experiment, which produces better schedules.
Copy the week, then adjust
Most weeks resemble the last one. Copying and adjusting is faster than building from nothing, and shortcuts make that the natural way to work.
Worth ten minutes
For somebody who builds schedules weekly, learning four shortcuts pays back within a fortnight. For anybody else, it is not worth the effort.
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