Plan requirement
| Subscription | Any plan |
| Also required | Workforce Management |
| Access | Admin |
Who worked when against who was scheduled. Useful for spotting patterns, uncomfortable when used per person.
What it shows
Scheduled hours against worked hours, by person and by day, with absence and lateness visible.
The useful reading
Patterns across a team. A shift everybody is consistently late for, a day where attendance is always short, a period where absence rises.
Those point at the schedule, the shift pattern or something happening in the team, and all three are fixable.
The unhelpful reading
A list ranking individuals by minutes late. It is available, it is precise, and it measures traffic and childcare as much as commitment.
Precision is not the same as fairness.
Check the data before drawing conclusions
Attendance depends on tracking and on status accuracy. Somebody who works without changing their status appears absent, and the record is wrong rather than the person.
Look at the activity timeline before raising anything.
It is employment data
In many organisations attendance records have a particular status, and in some there are agreements about how they may be used. Worth confirming before this page becomes part of a management routine.
What to do with a genuine pattern
Talk to the person, without the report open. The number tells you to have a conversation; it is not the conversation, and treating it as one goes badly.
Restrict who sees it
Team leads for their own team. There is no operational reason for wider access, and plenty of reasons against.
Comments
0 comments
Article is closed for comments.