Auto assist
Articles
- What auto assist is and how it differs from copilot
- Turning on and configuring auto assist
- What a procedure is
- Writing a procedure
- Testing a procedure
- Viewing and managing procedures
- Writing direct instructions to the agent
- Reviewing and publishing AI-generated procedures
- Turning AI-generated procedures on or off
- Restoring an earlier version of a procedure
- Connecting actions to auto assist
- Limiting auto assist to certain tickets with tags
- Writing a good procedure: where it usually goes wrong