Setting up email

Articles

• How email works in Zendesk
• Adding a support address
• Forwarding email from your own address
• Forwarding Gmail or Google Workspace to Zendesk
• Using the Gmail connector
• Connecting Microsoft Exchange
• Setting up the authenticated SMTP connector
• Setting up SPF, DKIM and DMARC
• Letting Zendesk send on behalf of your domain
• Testing your email setup
• Accepting wildcard addresses
• Decommissioning a support address