Plan requirement
| Subscription | Any plan |
| Access | WMS administrator |
Users, call groups, IVR menus, timetables and phonebooks. Trunks, dialplan and system settings are handled by pluscloud.
What you can change yourself
| You can | Which role |
|---|---|
| Create call groups and choose how calls are distributed | Both |
| Set opening hours and holidays with timetables | Both |
| Manage shared phonebooks | Both |
| Add, edit and remove users | IT Manager |
| Assign a subscription plan to a user | IT Manager |
What we do for you
These screens are not part of any customer role, so you will not see them at all:
- Trunks and everything about how calls reach the outside world
- The dialplan itself, beyond call groups, IVR and timetables
- System settings, integrations, security and certificates
- Upgrades and system-level maintenance
- Device provisioning
- Building or changing your phone menu
- Restarting or powering off the system
- Uploading greetings and hold music
- Traces, backups and restores
- Changing what an ACL group is allowed to do
Need something changed there? Send us a request.
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