Setting reminders to review articles

Plan requirement

Subscription Suite Growth or higher, Guide Professional or higher
Access Agent

A reminder to check an article again, on a date you choose. The mechanism that stops content ageing unnoticed.

Set one

  1. Open the article.
  2. Set a review date, or let a verification rule set one.
  3. Assign it to whoever should check it.
  4. Save.

When the date arrives the article appears in a list of things to look at.

Set the date for a reason

Not a blanket year for everything. Tie it to what makes the article go stale.

  • A known release that will change the interface.
  • A contract or policy renewal.
  • A date in the article itself. Anything mentioning a year should be checked before that year ends.
  • How fast the subject moves, for everything else.

Assign it to somebody

A reminder with no owner is a list nobody works. Assigning it to the person who wrote it usually works, because they know what to check.

Reviewing is not rewriting

Most reviews take two minutes: read it, confirm it is still true, set the next date. Only some need work.

Teams that treat review as a rewrite stop doing it, which is why framing it as a quick check matters.

See also

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