Question
Does Holidays App allow us to extend the regular features of the Schedules in Zendesk Support and does it allow us to schedule advanced holidays such as early closing?
Answer
No, Holidays App does not extend the feature of the Schedule itself. The App is designed to facilitate easy data entry of Holiday information for larger organizations that operate on a global scale. It will not allow Zendesk Administrators to setup advanced holiday schedules with early closings, and other setups just like Zendesk Support doesn't allow such configurations.