Macro Date uses Ticket Tags to select a relative date. Depending on your settings this could be the Due Date field for Tasks or any Custom Field with a Date value. It will respect your workdays and holidays if required and can even make more advanced selections such as selecting the first day of the next month for an example.
The Macro Date Tags can be used in a Macro to select a relative date. They are constructed out of three parts:
- Prefix – This can be used if you want to setup multiple fields to be changed. It requires multiple installs of Macro Date.
- Plus / Minus – This decides if you are selecting a date in the future or in the past.
- Date selector – This is the actual command that will do the magic and let you select a specific relative date.
The Macro Date Tag that you want to use should be added to a Macro. When the Zendesk adds the Tag to the ticket, Macro Date will select the requested date and remove the Macro Date Tag again.
The examples below assume you have set the field to the build-in Due Date field and used the prefix setting
due_at. The numbers in the tags reflect the number of days, working days, weeks, months or years and can be changed according to your needs.
|Set date to tomorrow
|Set date to next workday
|Set date to two weeks from now
|Set date to three months from now
|Set date to five years from now
|Set date to the 2nd day of next week
|Set date to the 5th day of next month
|Set date to the 7th day of next quarter
|Set date to the 10th day of next year