Most important for high quality calls is a good solid reliable network. Hard wired connections are preferred over WiFi connections. Wildix Collaboration works with WebRTC technology, all Wildix devices work with SIP protocols. In both cases we highly recommend the adjustments to the network to ensure high quality calls. The changed need to be applied to all firewalls, routers, switches, load balancers and nu other hardware or software the could block or manipulate network access or behaviour on your network.
- RTP 10.000 to 59.999
- SIP 5060 to 5061
- SSL 443
- HTTP 80
Each PBX is assigned a direct hostname which is similar to yourcompany.wildixin.com. Please contact the helpdesk to provide you with the IP address or your PBX.