The article editor toolbar

Plan requirement

Subscription Suite Team or higher, Knowledge Professional or higher
Access Agent

Every button in the article editor toolbar, left to right, and what it does. Three of them carry a condition, and one shortcut prevents most trouble. The names below are the names you see in the editor.

The toolbar, left to right

Button What it does
Heading selector Picks the HTML heading level for the selected text.
Formatting selector Bold, underline, italic and block quote together in one menu.
Bold Bold or unbold.
Underline Underline or remove underline.
Italic Italicize or remove italics.
Block quote Sets text apart from the body text as its own styled paragraph.
Size selector Makes the font larger or smaller.
Text color selector The colour of the text itself.
Text background color selector The colour behind the text.
Table Creates a table, and changes one you already have.
Code block A block of pre-formatted code with basic editing tools.
Code block type selector The programming language for that block.
Bulleted list Create or remove a bulleted list.
Numbered list Create or remove a numbered list.
Align/indent selector Alignment and indentation.
Insert/edit link A link to a URL, to a heading inside the same article, or to another article.
Insert image An image through the file browser. The limit is 20 MB per image.
Insert content block Reusable text that you maintain in one place.
Enhance writing Has AI improve the selected text.
Article components The separate article components you can insert.
Embed A video or an external interactive element.
Summary A short summary in a shaded box at the top of the article.
HTML block A block of your own HTML.
Horizontal line A horizontal line to divide content.
Callout A highlighted box. The types are Info, Warning, Error and Tip.
Accordion A collapsed section that the reader expands on demand.
Tabs Grouped content the reader switches between in one space.
Source code View or edit the HTML source.

Three buttons with a condition

The toolbar itself is on every plan. Three buttons carry something extra.

Button Requirement Detail
Insert content block Enterprise Enterprise plans only.
Enhance writing Copilot Requires the Copilot add-on.
Summary Articles only Not in the content block editor.

Keyboard shortcuts while you type

The editor also supports a dozen keyboard shortcuts. Ctrl+Shift+V is the one worth learning: text from Word or an email otherwise carries formatting you cannot see in the editor but that does show in the published article. The full list is in Keyboard shortcuts for the article editor.

See also

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