Plan requirement
| Subscription | Suite Professional or higher, Explore Professional or higher |
| Access | Admin |
No. Deletions in Explore are permanent, so the habits that matter are cloning rather than editing and writing the definition down.
Can I get a deleted report back?
Not from Zendesk. Deletions in Explore are permanent and cannot be recovered; the answer is to rebuild it against the same source data. Three checks are worth making before you accept that.
- Is it deleted, or just not shared with you any more?
- Did somebody clone it? Clones are common and one may have survived.
- Is it on another dashboard? A report removed from one can still sit on another.
Prebuilt reports are the exception
You cannot delete those at all. Prebuilt dashboards are read-only, so what disappeared was a clone of one, and cloning the prebuilt dashboard again gives you a fresh copy of it and of every report on it.
How do I make this a non-event?
Clone rather than edit, export a dashboard before restructuring it, and write down the definition of anything important: dataset, metric, attributes, filters. Four lines turn a rebuild into ten minutes instead of an afternoon of guessing.
Who can delete
Delete is not selectable for somebody without permission to the report, so editor and admin permissions are what decide this. Where many people hold them, it happens eventually, and usually to the report somebody senior reads monthly.
Deleting leaves things behind
Removing a cloned dashboard does not remove its reports; those stay in the library and have to go separately. The reverse trips people up more often: a report that looks unused in the library is frequently on a dashboard somebody else opens every week, so check before you tidy.
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