To cancel the subscription of a Zendesk Apps follow the instructions below. If you are experiencing any issues with the Zendesk App our Support Team would be happy to help you to resolve them. When the Zendesk App is not fully fulfilling your needs you can always submit a feature request.
- Go the Admin > Apps > Manage
- Hover over the Zendesk App that you wish to uninstall and click on the Cog icon that appeared over the App Icon.
- Press Uninstall
Note: Disabling a Zendesk App will keep the settings and App data but it will not cancel your subscription. To cancel your subscription the Zendesk App has to be uninstalled.