Plan requirement
| Subscription | Suite Growth or higher, Guide Professional or higher |
| Access | Admin |
Sections can hold sections. A useful level when a subject is genuinely large, and a hiding place when it is not.
Add one
- Open the category and add a section.
- Set its parent to an existing section instead of the category.
- Save, and move articles into it.
When it is the right call
A section that has grown past roughly a dozen articles and splits naturally into groups a reader would recognise. Not groups your team recognises: groups a customer would.
When it is not
An article every reader wants moved two clicks further away because the parent section looked untidy. Depth is a cost paid by readers to solve a problem the maintainer had.
The reader's route to an article gets longer with every level, and every level is a place they can take the wrong turn.
Stop at two levels below the category
Category, section, subsection. Beyond that, navigating becomes a memory exercise, and search stops being a convenience and becomes the only workable route.
Check the top level still reads
After adding subsections, look at the category page as a stranger. If the parent section now shows only subsection names and no articles, the reader has to guess before they can see anything.
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