The Wildix Headset Integration integrates your Wildix Collaboration Web Phone with your USB or USB-C hardware headset.
All Wildix USB and USB-C headsets are supported as well as most popular models from Jabra, Sennheiser, Poly (formerly Plantronics) and some others. The Headset Integration will enable answer and hangup features just like you possibly are familiar with when you used an EHS in the past. Next to your Headset, the Headset Integration will also integrate your Kuando Busylight with your Wildix Collaboration account.
For a full overview of supported third-party headsets please consult the Wildix Headset Compatibility Matrix on Google Drive.
Important! Third-party applications such as headset software from a vendor such as Jabra Direct or VoIP software such as Skype for Business could interfere with Wildix Headset Integration. Please update any firmware from your headset and after this remove such software to prevent issues.