Frequently asked

Articles

• Can I edit an article URL
• Can I redirect traffic from deleted articles
• Can I stop search engines from indexing my Help Center
• Can I redirect people from my website without hurting SEO
• Can I customise the login page of my Help Center
• Can I edit the request submitted confirmation message
• Can I remove the subject and description fields from the request form
• Can I see which user viewed an article
• Can I report on Help Center usage
• Can I embed Office or PDF documents in an article
• Can I create articles directly under a category
• Can I add custom fields to the customer portal