Replace a headset earpad

Ear cushions are consumables. Replacing them restores comfort, hygiene and often sound quality as well.

Ear cushions are consumables. Replacing them restores comfort, hygiene and often sound quality as well.

Can I replace the ear pads on a headset?

When to replace them

• The surface is cracked, flaking or shiny
• The cushion has flattened and the headset presses on the ear
• Audio sounds thinner than it used to, because the seal has gone
• The headset is moving to a different person

That third one surprises people. A worn cushion no longer seals against the head, and both what you hear and what the microphone picks up get worse.

How to replace one

Cushions pull off and push on. Work around the edge rather than pulling from one point, and make sure the new one is seated all the way round before use.

Cushions are a named spare part rather than something to improvise: for the W-AIR Headset it is WAIR-Headset-Cushion, alongside WAIR-Headset-NeckBand, WAIR-Headset-EarHook and a replacement headband. Tell us which headset you have and we will order the right one.

What about shared headsets?

Where headsets are shared between shifts, treat cushions as a hygiene item on a schedule rather than replacing them when someone complains. It is a small cost that prevents a conversation nobody enjoys having.

Ordering

Cushions and other accessories are ordered through us. Tell us the headset model and how many you need. Accessories are a paid item, and we confirm before shipping.

See also

• Use the W-AIR headset
• Pair a MonoLED or DuoLED headset