Plan requirement
| Subscription | x-bees Standard or higher |
Your contact-me link lets customers start a chat or book a meeting with you directly, without an invitation from your side.
What your link looks like
Every user on x-bees Standard or higher has a personal link in this form, where the part after /kite/ is your own email address:
https://app.x-bees.com/kite/firstname.lastname@yourdomain.com
You do not have to type it out. Open Settings and click Chat link under Profile details to copy your own.
Then put it anywhere: your email signature, a proposal, your LinkedIn profile, a business card.
On LinkedIn it can be a proper button rather than a line of text. The Book an appointment custom button takes your link, so a connection reaches you in one click. That button is a LinkedIn Premium Business feature, so it is absent without that subscription.
What the customer sees
- They click the link and choose Start new conversation.
- x-bees opens and they start typing.
- They are asked to sign in with Google, Microsoft 365 or their email address. With email, a code is sent to verify it.
- The conversation continues, and it lands with you.
From there they can invite colleagues of their own into the thread, and come back later to see previous conversations they took part in.
Because the customer signs in, the thread survives. Next time they use the same link they land back in the same conversation instead of starting from scratch.
Add the link to your email signature
x-bees builds the signature for you, so the link arrives formatted and clickable rather than pasted as raw text.
- Open Settings and click Kite settings. That opens a separate portal.
- Fill in the form. Name, company and job title are the substance; phone, address, LinkedIn and a custom link are optional.
- Check the preview, then use Copy to clipboard or Download file and apply it in your mail client.
Two buttons are added for you: Chat with me, which is your contact-me link, and Schedule a call, which opens your meeting scheduler.
Remove the scheduling button if you have no calendar connected. It is added for every user on x-bees Standard and SuperBee whether or not a calendar integration exists, so without one you are inviting customers to book time in a calendar that is not there. Take it out by hand.
One more thing: the signature is a snapshot. Change your name, your photo or anything else in your profile and you have to build it again, because the one you already pasted into your mail client will not update itself.
If your link does not work
Check your plan first. Personal contact-me links start at x-bees Standard, and on x-bees Basic they do not exist.
A widget instead of a link
If you want customers to reach a team rather than a person, use a website widget instead. The widget sits on your site and routes to a group. Configuring widgets needs x-bees SuperBee.
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