Record your greetings and name from a phone

The menu behind 81 records three things: the message for when you do not answer, the one for when you are on a call, and your name.

The menu behind 81 records three things: the message for when you do not answer, the one for when you are on a call, and your name.

Record them

1. Dial 81 from your own phone.
2. Press 0 for mailbox options.
3. Press 1 for the message callers hear when you do not answer, 2 for the one when you are already on a call, or 3 to record your name.
4. Follow the spoken instructions.

Having two greetings rather than one is the useful part. Somebody who reaches you mid-conversation is in a different situation from somebody calling an empty desk, and the message can say so.

Record your name, even if you skip the rest

Dial-by-name, 82, searches on part of a first name or surname and can only find colleagues who have recorded one. An unrecorded name is a colleague nobody can reach that way, which is what makes this worth the thirty seconds.

It also needs the sound package for your language installed, with your user language set to match. If dial-by-name stays silent or answers in the wrong language, that is the thing to check rather than the recording.

There is no separate PIN in here

This menu holds no voicemail PIN to change. Reaching voicemail from a handset uses your own password entered as digits, and it changes only when your password changes. See The PIN for your Wildix devices.

A colleague's mailbox works the other way round. 81 followed by their extension asks for their password rather than yours, which is how a mailbox gets cleared while somebody is away without anyone sharing a code.

See also

• Set up voicemail
• The PIN for your Wildix devices
• Sign in to a Wildix desk phone