Sign in to Wildix for the first time

Each part signs you in its own way. Here is what to check in the first five minutes so your first call goes well.

Each part signs you in its own way. Here is what to check in the first five minutes so your first call goes well.

Signing in

Where you sign in depends on which product you have.

• Collaboration 7. The link in your invitation email, then your email address or Google or Microsoft single sign-on. Not your extension.
• x-bees. app.x-bees.com, with Google, Microsoft 365 or an email verification code.

Do not know your extension or your company's address? Ask whoever manages your phone system, or ask us.

Then do these three things

1. Allow the microphone. Your browser asks once. Dismiss it and you can receive calls but nobody will hear you, which looks exactly like a broken system.
2. Choose your audio devices. Open Settings and select your headset as microphone and speaker. The browser picks a default that is often the laptop microphone even with a headset plugged in.
3. Make a test call. Call a colleague before your first real one. Thirty seconds now beats discovering an audio problem while a customer waits.

Worth setting up on day one

• Your voicemail greeting, so callers do not hear a default recording
• Your presence, so colleagues know when to call
• The mobile app, so calls reach you away from your desk

See also

• Which Wildix product do I have?
• Get started with Collaboration 7
• Get started with x-bees