Setting up and using

Articles

• What the Web Widget preview shows
• Sources and the article viewer
• Web Widget customisation options
• Copying the Web Widget embed code
• Previewing the Zendesk SDKs for iOS and Android
• Previewing WhatsApp and other social messaging apps
• Previewing Apple Messages for Business, RCS and SMS
• Previewing an email AI agent in Gmail or Outlook
• Previewing Slack direct messages
• The preview settings
• Seeing what a setting does
• Testing tools in the preview
• Testing an AI agent with test sets
• Using the inspector
• Reading the conversation log
• Viewing a logged conversation in the preview
• Demonstrating an AI agent in presentation mode
• Showing your website or an image behind the preview